Shipping
Orders are processed and shipped out within 24-48 hours.
$10.00 flat-rate US (2-4 business days) Or $30 express shipping (1-2 business days)
FREE local pickup is available in Dallas, Texas (choose at checkout)
On the very rare occasion your package says delivered but is no where to be found, file a claim with the delivery carrier (USPS/UPS/Fed Ex/DHL). Once it leaves our hands and enters theirs, we are no longer responsible. Please contact the carrier directly. If you do have any further inquires, please contact us care@katnoelle.com
Returns
Each piece is inspected by our team and packed with care so that they arrive safely to you. If you receive a damaged, defective or incorrect items, please contact us at care@katnoelle.com. Be sure to include: a photo of the item(s), a short description and your order number.
Returns must be requested and post-marked to us within 14 days from your date of purchase.
Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear).
Returns are eligible for store credit only.
Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, and sale/clearance items.
Shipping charges (original and return) are the customer’s responsibility.
Shipping charges (original and return) are the customer’s responsibility. If you have any questions, please contact us at care@katnoelle.com